Shipping policy

At Pnok Nutra Care, we are committed to ensuring safe, hygienic, and timely delivery of 9mb2 – Post-Pregnancy Natural Nutritious Food, designed especially for mothers during their post-delivery recovery journey.

1. Shipping Locations

Pnok Nutra Care currently ships 9mb2 across India.

2. Order Processing Time

All orders are processed within 1–2 business days after successful payment confirmation.

3. Packaging & Hygiene Standards

The product 9mb2 is:

  • Prepared under hygienic and quality-controlled conditions

  • Packed in food-grade, sealed, and tamper-proof packaging

  • Handled with care to preserve freshness, nutrition, and safety

Mother and child wellness remains our highest priority.

4. Shipping & Delivery Timeline

Once dispatched, estimated delivery timelines are:

  • 3–5 business days for metro cities

  • 5–8 business days for non-metro and remote locations

Delivery timelines may vary depending on courier partner operations, location, or external factors.

5. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on the delivery address and order value.

6. Courier & Logistics Partners

We partner with reliable third-party courier and logistics service providers to ensure secure and timely delivery of 9mb2.

7. Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or Email, allowing you to monitor your shipment in real time.

8. Delivery Delays

While we strive to meet all delivery timelines, delays may occur due to circumstances beyond our control, including weather conditions, regional restrictions, festivals, or courier service disruptions. We appreciate your patience in such cases.

9. Incorrect Address or Failed Delivery

Please ensure that the shipping address, pincode, and contact details are accurate at the time of placing the order.
Pnok Nutra Care shall not be responsible for delays or non-delivery due to incorrect or incomplete address information. Any re-shipping charges will be borne by the customer.

10. Damaged or Tampered Packages

If the package appears damaged or tampered with at the time of delivery, do not accept the shipment and notify us immediately.
If damage is noticed after delivery, please contact us within 24 hours of receipt with clear images of the package and product for assistance.

11. Food Product Disclaimer

As 9mb2 is a natural nutritional food product:

  • Minor variations in color, texture, or aroma are natural and do not affect product quality

  • Once opened, the product should be stored strictly as per the instructions mentioned on the packaging

  • Pnok Nutra Care is not responsible for product quality issues arising from improper storage or handling after delivery

12. Contact Information

For shipping-related queries or support, please contact us at:
Brand: Pnok Nutra Care
Email: pnoknutracare01@gmail.com
Phone / WhatsApp: +91 7686892150